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8765202038

8765202038

FREQUENTLY ASKED QUESTIONS

Pricing (6)

For screen printing for each color of a logo a screen must be created. So the set up costs will increase the more color you have in your logo. I will also take more time to print the more colors/screen there is.

For screen printing for each color of a logo a screen must be created. So the set up costs will increase the more color you have in your logo. I will also take more time to print the more colors/screen there is.

 

Screen printing pricing is based on 3 variables.

  1. The number of colors in your logo
  2. The number of prints on the Shirt (Front, Back, front and back etc.)
  3. The number of garments you want to print

We need to know these three variables to further advise you on how you can reduce your costs.

It depends on many variables; size of the order, colors in the design, etc.

Sometimes. We have several different incentive programs for companies that regularly order from us.

Where do I make payment?

Payment can be made to NCB Bank, Scotia Bank or Sagicor

A/C# : 404296981

Printing (5)

Digitization (digitizing) is the process of turning a design into a stitch format that can be read by an embroidery machine.

We are currently unable to offer refunds. However, if you are not pleased with the outcome of your order because the shirt is too small, the color is not right or whatever the reason please feel free to contact us and we will see how best to assist you. Also you could take 5 minutes to complete our customer feedback survey and a follow up will be done. A happy customer is our priority.

 Heat transfer is the process of using heat to transfer a picture onto a t-shirt. The process is cheap but quality is poor. The image often cracks after frequent use or fall off depending on the process used. Please consult us if you intend to use this process.

Embroidery Designs is the process of using thread to replicate or create an image on fabric. One of the major advantages of using embroidery design is the art illustrations, styles and craft it offers to the products. Most garment and fabric products are enhanced by the use of embroidery designs.
Embroidery artwork needs to be digitized, this is the process turns your design into a file that can be read by an embroidery machines. The drawbacks of embroidery are that it is more expensive than screen printing, and is not suitable for use on some very light materials.

Screen Printing is very popular among clubs, societies and small business shirts. The print is long lasting and the quality is superb. Screen Printing involves making a frame for each color in your design and using ink to print the design unto the garment.
This process is recommended for clubs, societies and small business shirts however if the need is only for a small quantity of shirt or shirts for short term promotion, we would not advise to go with this method.

Products (8)

Yes, Dirty hand designs have very talented graphic designers that can get your print idea ready, to name a few:

  • Vade Barnette
  • Travis Williams
  • Andre Brown

 Not currently but we are in the process of expanding and shipping internationally is one goal soon to be accomplished.

 If you are interested in carrying Dirty Hand Designs Clothing in your store please send an email to support@dirtyhanddesigns.com

 We ship to anywhere in Jamaica as long as one of our distributers can get to you. We are currently expanding into the international market; which means shipping outside of Jamaica is possible and can be arranged however we are unable to reveal specific locations at the moment. Feel free to contact us for more details.

Shipping is free as long as one of our distributers can get to you, find our distributer online Click here

It is normally 10 working days depending on your order.

We’re a small shop. We obsess over quality and detail, so we only make things in small batches. Nonetheless, we try to fulfill orders as quickly as we can. Good things come to those who wait!

 Yes, we usually can. We provide an express service for those who wish to do so, however we may have to charge you.

The best ways to get us your art is through email or contacting one of our distributors in person.

If you have any questions please do not hesitate to contact us by email at support@dirtyhanddesigns.com or call us at 5202038

Dirty Hand Designs will happily print on garments that you bring.

You can order via email, facebook, gmail chat or any third party distributers of our products (Find Distributer here)

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T-Shirt Size Chart *ALL UNITS ARE MEASURED IN INCHES
UNISEXXSSMLXL2XL3XL4XL
image/svg+xml Sweather size measurements 2018-12-28 Onsemeliot sweather clothes wear size measurements Usual measurements from sweathers Sweather size measurements LENGH”(b)28293031323334
WIDTH”(a)1819.521.523.525.527.530
Collard T-Shirt Size Chart *ALL UNITS ARE MEASURED IN INCHES
MaleXSSMLXL2XL3XL
CHEST282937′3121′3334
LENGHT1819.524′23.526′27.530
SHOULDER1819.515′23.516.5′27.530
SLEEVE1819.58′23.58.5′27.530
OPEN SLEEVE1819.56.5′23.57′27.530
FemaleXSSMLXL2XL3XL
CHEST2836′3719.5′213334
LENGHT1823′2426′2627.530
SHOULDER1814.5′1515′16.527.530
SLEEVE187′8′8.58.5′27.530
OPEN SLEEVE186′6.57′727.530

Other (8)

I got an email saying an account has been created for me but I can not login.

Recovering a lost or forgotten password

An accurate and up-to-date email address and/or phone number is the best step you can take to ensure you never lose access to your account. Take a moment and make sure the email address and/or phone number you have associated with your account is up to date.

How to change your password while you’re logged in

  1. From your logged in account, click on the MY ACCOUNT in the upper right hand corner of your screen.
  2. Click on the Password tab.
  3. Enter a new password in the password field.
  4. Confirm your new password by entering it again.
  5. Save your changes by clicking SAVE at the bottom of the page.
Note: If you’re able to log in but can’t remember your password, you can send yourself a password reset email from the forgot password page.

Handy Tips for caring your shirts

  • Wash your brand new custom dress shirt before wearing, to remove any toxic chemicals and to make the material softer.
  • Routinely check your custom shirt to see if the buttons are secure, thread is loose.
  • Machine wash your custom dress shirts on the Gentle cycle using lukewarm water, which preserves the color and extends the life of the fabric.
  • Do not dry-clean your shirts! The chemicals in dry cleaning fluid will destroy the fabric or even turn your custom shirts yellow. Instead, request that your shirts be laundered.
  • Starching while pressing causes cotton fibers in custom dress shirts to weaken.
  • Apply deodorant or cologne to your body and wait for it to dry before putting on your dress shirt. This will help you to avoid antiperspirant stains.
  • Promptly wash stains out of your custom dress shirt before the stain sets and is absorbed in the fabric. This will help to prevent permanent staining.
  • Separate your shirts before laundering into three categories: whites, colors and darks. This will minimize lifting the color out of your shirts or “color runs.” Use chlorine bleach, such as Clorox, to get your white shirts whiter. Use color-safe bleach or a diluted bleach solution for light colors. Avoid bleaching your dark colored shirts.
  • Check for stains and clean before pressing. Heat from an iron will permanently set the stain into the fabric.
  • It is best to iron your custom dress shirts while the fabric is damp, so you do not scorch or damage the fabric. This also makes it easier to get all the wrinkles out. You should only use a high-quality steam iron on a dry shirt.

You can return products that you bought directly from us within the timeframe and terms set by our Return Policy.

If you would like to return your order please create a ticket or contact customer support to arrange your return.

We reply to all tickets within 24 hours. Most tickets are replied to within 12 hours.  Sometimes it could take a bit longer, depending on the nature of your query. 

You can submit a ticket by clicking the “Submit A Ticket” button after logging in.

 

Yes we are located at Suite 18, Technology Innovation Center, 237 Old Hope Road, Kingston 6 or you can through distributors.

We are aware of the market and will never speak ill of our competitors. If you have worked with them and are happy – fine with us, they earned it. If not, then we’d love to earn your business (and keep you coming back) by going the extra mile

 

What does Dirty Hand Designs do, where is it located, what is it about?

Dirty Hand Design is a dynamic company which offers clothing solutions. We are a small company located in Kingston Jamaica and managed by a small group of brilliant young minds. We specialize in the production and designing T- shirt, Bags and Accessories. We also offer customized services for small businesses, groups, clubs and societies.

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Dirty Hand Designs is a clothing solution company that aims to both understand and meet the clothing needs of people.

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